Announcements

PayPal Module Update – Action Required

  • 25th May 2026
We've migrated to a newer version of our PayPal payment module. As part of this upgrade, any PayPal subscriptions with recurring payments enabled before 14/05/2026 had to be cancelled. If this applies to you, please log in to your client area and manually update your payment details before your next billing cycle to avoid any disruption to your ...
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Heads up: Billing Area updates in progress

  • 14th May 2026
We're upgrading our billing system over the next while, so you might notice the Client Area looking a bit different as we work through it. Login, invoices, and payments will all keep working as normal — there's just a fresh coat of paint going on behind the scenes. If anything looks off or you hit a snag, flick us a support ticket and we'll ...
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Holiday Hours

  • 22nd December 2023
Dear Valued Customers, As the holiday season approaches, we want to inform you about our upcoming holiday hours. From December 22nd through January 2nd, our team will be taking some well-deserved time off to celebrate with friends and family. During this period, we will still be available to assist you, but please be aware that our support ...
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Upgraded Backup System and Enhanced Data Protection

  • 8th November 2023
Dear Rapid Kiwi Customers, We are excited to announce a significant improvement to our backup system, designed to provide you with enhanced data protection and reliability. Our commitment to safeguarding your data remains firm, and this upgrade ensures that your valuable website and content are in safe hands. Key Changes and Enhancements: 1. ...
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